O2 UK Reviews
(Rated by 1060 users)
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Payment Methods
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
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Overall Rating
4.5
Base on 1 Review
Ratings by Feature
Ratings by Feature
- Good Value5.0
- Price & Quality4.0
- Shipping & Delivery5.0
Recent Customer Reviews (1)
Josh Hanson
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O2 UK Pricing
Web top-up
£10 - £30
Top-up vouchers
£10 - £50
O2 UK Pros & Cons
Pros
1
99% population coverage for 2G, 3G, and 4G networks
2
5G available in 160+ locations
3
Inclusive EU roaming on all plans
4
Up to 25GB data allowance in EU countries
5
O2 Priority rewards scheme for all customers
6
Access to 7,000 free WiFi hotspots across the UK
7
Pay Monthly and Pay As You Go options available
8
O2 Refresh tariffs separating device and airtime costs
9
Free O2 WiFi on the London Underground
10
Enterprise-level security for business solutions
CONS
1
Slowest 4G speeds on average among major UK networks
2
Typical 4G downloads at 16.8 Mbps
3
Tough credit requirements for phone contracts
4
Lack of recent innovative extra benefits
5
5G speeds lag behind other networks despite good coverage
6
Limited information on tailored business plans
7
Annual price increase of RPI plus 3.9% applied to monthly subscription charges
O2 UK Features and Benefits
Features
99% population coverage
for 2G, 3G, and 4G networks
5G available in 160+ locations
extensive 5G rollout
Inclusive EU roaming
on all plans with up to 25GB data allowance in EU countries
O2 Priority rewards scheme
for all customers with exclusive offers and early ticket access
7,000 free WiFi hotspots
access across the UK
Pay Monthly and Pay As You Go options
flexible plan choices
O2 Refresh tariffs
separating device and airtime costs
Free O2 WiFi on London Underground
complimentary WiFi access
Enterprise-level security
for business solutions
My O2 App
account management, check data usage, view/pay bills, add Bolt Ons, upgrade eligibility
65% outdoor coverage for 5G
strong 5G network reach
O2 Extras
Disney+, Amazon Prime, Audible for up to six months
O2 Switch Up
device swaps every 90 days on certain plans
O2 Travel Inclusive Zone
roaming in up to 75 countries
Box from O2
secure cloud storage and collaboration for business
Tailored business plans
custom solutions with 24/7 support
Wide range of smartphones and tablets
including Like New refurbished devices
In-app help and support
plus online and retail store assistance
14-day cooling-off period
return or exchange devices for change of mind
30 days for faulty devices
exchange, replacement, or refund
Flexible tariffs
Classic, Plus, Ultimate plans with data from basic to unlimited
Classic Plans
basic perks including European roaming up to 25GB